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In a recent conversation with Andy Renshaw, a long-time client and business owner, we uncovered some startling truths about the web hosting industry.

These insights shed light on what many web hosting providers aren’t telling their clients and why it matters for your business.

The Wild West of Web Hosting

One of the most alarming revelations from our discussion was the lack of regulation in the web hosting industry.

As Andy pointed out, “Web design is an unregulated field. It’s all smoke and mirrors to me.” This lack of standards extends to web hosting, leading to a wide variety of practices – some of which can be detrimental to your website’s performance and security.

The Dangers of Oversold Servers

We discussed a troubling trend in the industry: the practice of overselling server space. I referenced a YouTube video where someone claimed to host 80 websites on a single $30/month server with no maintenance required.

As Andy astutely noted, “If you’re putting 80 websites on one server, the server is going to run slow, and the server is going to become corrupt.”

This practice of cramming multiple websites onto a single, cheap server is more common than you might think. Many budget hosting providers use this method to increase profits but at the cost of your website’s performance and reliability.

The Hidden Costs of Cheap Hosting

While the allure of low-cost hosting can be tempting, it often comes with hidden drawbacks.

Andy shared his experience: “I’ve been through 20 web designers/hosting companies in the last 35 years.” This high turnover rate is often due to issues that arise from subpar hosting services.

Cheap hosting can lead to:

  • Slow website speeds
  • Frequent downtime
  • Lack of proper backups
  • Inadequate security measures
  • Poor customer support

The Importance of Managed Hosting

Our discussion highlighted the value of managed WordPress hosting.

As I explained, “I think the best term is managed WordPress host. We’re exceptionally good from a resource perspective, on our machines, etc. But it’s the human touch that matters.”

Managed hosting provides benefits that many providers don’t talk about:

  • Regular updates and maintenance
  • Enhanced security measures
  • Expert support from WordPress specialists
  • Optimized server configurations for WordPress
  • Reliable backup and restore options

The Need for Transparency and Trust

Throughout our conversation, the importance of honesty and transparency in the hosting industry became clear.

Andy appreciated our approach of being upfront about our capabilities and limitations, saying, “You are very open and very honest. You’ve helped me with a lot of different things that were outside of your realm.”

This level of transparency is sadly lacking in much of the hosting industry. Many providers make grand promises about unlimited resources or unbeatable speeds without disclosing the limitations or compromises involved.

Looking Beyond the Price Tag

While it’s tempting to choose a hosting provider based solely on price, our discussion revealed why this can be a costly mistake.

As Andy put it, “I hate writing checks to you, but I’d rather write them to you than anybody else.” This sentiment underscores the value of reliable, quality hosting.

When considering a hosting provider, look beyond the price tag. Consider factors like:

  • The level of support provided
  • The robustness of the hosting infrastructure
  • The provider’s reputation and track record
  • The scalability of the hosting solution

Conclusion: The Value of Quality Hosting

At the end of the day, quality web hosting is an investment in your business’s online success. As with many things, you often get what you pay for. Choose wisely, and your website will thank you.

Lastly, as you evaluate your current hosting situation or look for a new provider, remember to ask the hard questions. Don’t be swayed by promises of rock-bottom prices or unlimited resources. Instead, look for a provider that offers transparency, quality infrastructure, and a commitment to your website’s performance and security.

Alex Jariv

Written by the Sage Digital Agency team.